future earnings could be
£10,000-£15,000+
depending on job and hours worked
future earnings could be
Customer Service
This Apprenticeship teaches you the skills to provide excellent customer service which can be applied to every job throughout your life. You could be placed in a Customer Service Apprenticeship in almost any business sector. Duties will vary between sectors, but the most important role is to make sure customers are dealt with in a professional, positive and pleasant way.
Roles relevant to Customer Service:
Customer Support Officer
Customer Relations Officer
Customer Service Team Leader
Customer Service Advisor
Customer Service
Excellent customer service is integral to the success of any business. In most cases, an apprentice will proactively assist the customer's needs, answer queries, deal with complaints and offer information and advice. The Customer Service Apprenticeship embeds all these skills and more, to give the front line service all businesses need.
Improve your bottom line
Fill your skills gaps
Motivate your workforce
Course content breakdowns are provided in the Additional Files box on the right.
