Overview

The course looks at the importance of Project Management. Project Management is a microcosm of all the skills used in the management process. Before an organisation commences a large project it is important that all the team understand the processes involved, the structure to follow and the Tools and Techniques available.

Objectives

• To create an awareness of Project Management
• To give delegates an opportunity to try out their Project Management
• To create an awareness of the various choices of Tools and Techniques
• To enable delegates to understand Project Management need for a structured approach
• To develop a clear understanding of the communication requirements of Project Management

Who Should Attend?

The course is designed for those delegates who are, or will soon be, involved in either completing a Project, or currently managing those who are conducting a Project within their organisation.

Course Content:

• Introduction to Project Management
• Types of Projects and Project Characteristics
• Project Planning and Life Cycle
• Software Considerations
• Problem Solving and Structure
• Investment Appraisal
• Project Management Tools and Techniques and Charting Methods
• People and Projects
• Presenting Project Results

Duration

The course will run over 2 days with a maximum of 12 delegates per course. It is envisaged that Day One and Day Two morning will consist of the theory with some practical exercises. Day Two afternoon will be focused on applying the newly acquired skills to a stimulated project.

Overview

The course will cover the key aspects of warehouse management, including planning and following the flow of goods through the controlled process. Delegates will also consider the various options available for warehouse layout and selection of both storage and handling equipment. The course also aims to develop a good understanding of the control systems and current IT solutions available to this sector of the Logistics Industry.

Objectives

To enable delegates to understand and improve the operation of a warehouse and to be able to understand the issues relating to stockholding and it's effective control. Delegates will be encouraged to actively identify improvements projects to be implemented upon returning to the workplace.

Who Should Attend?

The course is designed for those managers and supervisors who are involved in the operation of warehouse and storage functions. The content will also be of particular interest to any manager who is in the process of planning or improving storage operations.

Course Content:

• Introduction to Warehouse Operations
• Analyse the Stock List
• Working Methods
• Selecting and Maintaining Equipment
• Warehouse Layout Design and Flow
• Determining Resources
• Operating Costs
• Operational Control

Duration

This course is planned to run over a 3 day period with a mixture of interactive lectures, exercises and discussion. Delegates will work on an extensive practical case study, utilising the skills learnt.

Overview

The Game is used in part, to teach about the bullwhip effect and other common problems in supply chain management today. Teams try to manage a complex supply chain that holds inventory and moves product to meet customer demands - replicating the "real world", where barriers restrict communication between internal and external suppliers/customers; team members aren't allowed to talk to each other. Teams have to rely upon guesswork to try to make their supply chains work.

Objectives

Playing the game produces a unique set of data enabling the teams to analyse the impact of their decisions upon their supply chain management. From this experience they will be able to review their company's supply chain and identify opportunities for improvement.

Who Should Attend?

Supply Chain professionals as well as staff from other disciplines, who will benefit from a greater understanding of the process and principles of supply and demand. To generate greater improvements, companies should invite representatives from key suppliers and customers, to enable a full review of their supply chain activities.

Course Content:

The teams learnt that through improvements to their information and communication processes, benefits may be gained in planning and forecast accuracy. The trams considered the impact of their data upon inventory levels and identified improvements.

Key areas reviewed are the Principle of Postponement, delaying the uniqueness of a product (Magee-Anderson's 'square root law') to enable the amalgamation of demand, leading to reduced inventory investment and risk. They will also consider the need for improved information sharing along with joint planning, integration of the information process and the benefits of visibility. Key to this is the issue of trust, when companies are sharing commercially sensitive information. Consideration will also be given to Portfolio Management and the choices between small amounts of large suppliers, versus a large quantity of small suppliers.

Duration

The game and debrief session is planned to be used during a one day Supply Chain review and can be used for a company in-house, with the games' debrief focusing upon delivering a business improvement plan, for all parties involved.

Overview

This course covers the practical skills needed by a first aider in the modern workplace. The course will give you the confidence and knowledge to deal with first aid emergencies in the workplace.

Who Should Attend?

Nominated workplace first aiders, or anyone wanting a comprehensive introduction to first aid.

Course Content:

• Accidents and illness
• Using a first aid kit
• Simple record keeping
• Treatment of an unconscious casualty
• Heart Attacks
• Resuscitation
• Shock
• Choking
• Bleeding
• Burns and scalds
• Poisoning
• Fractures
• Seizures
• Asthma
• Severe allergic reaction
• Eye injuries
• Low blood sugar
• Fainting

Assessment and certification

After completing a final assessment, successful candidates receive an HSE approved certificate valid for three years. This course is legally compliant with the current Health and Safety (First Aid) Regulations 1981. Upon successful completion of this three day course, first aiders receive certification to allow them to practise for three years, after which a re-qualification course becomes necessary. It is strongly recommended that you update your skills by taking an annual refresher.

Overview

Many Managers have the resource of Materials Handling Equipment within their responsibility. However, unless they have been trained to operate these pieces of equipment, their knowledge of them is limited. Poor control of MHE operations and maintenance can lead to expensive errors, resulting in damage, injury or just a shorter operational life.

Objectives

• To provide operational and non-operational managers with the understanding of MHE to enable them to manage these resources effectively
• To understand the available equipment
• To be able to select and effectively operate the various power choices of Diesel, LPG and Electric Motive Power (Batteries)
• To understand the disciplines required to ensure safe operations
• To understand the importance of good regular maintenance procedures

Who Should Attend?

All Managers, Supervisors and Team Leaders with responsibility for the operation of Materials Handling Equipment. The course aims to take the understanding of the operation and care of MHE further than just operating and looks into the options available for fuel selection, good operational practise, safety and maintenance.

Course Content:

• MHE options available for different activities and their component parts
• The choice of Pallets for unit load handling, load centres for both Short and Long Side Handling
• Understanding the vehicle 'Plate' and Stability Issues
• The different options of power and it's safe operation, maintenance and storage
• Health and Safety issues and good Operational Management

Duration

The course will run over 1 day and will enable the delegates to review their own operations as well as consider future improvements. They will receive instruction, become involved in discussions and have the opportunity to review practical MHE operations.

Overview

The course is designed to give clear guidance on how to safely manual handle goods and equipment. All of us have to manually handle goods and equipment to a greater or lesser extent within out normal working lives. The impact of doing this incorrectly can be severe, both for the individual and the company concerned.

Objectives

• To give a clear warning to the delegates, of the risks associated with poor manual handling
• To give clear and unequivocal guidance on the best methods and procedures to follow when manual handling
• To give the delegates an understanding of how the body works when lifting and lowering items
• To give the delegates guidance of the safe weight and size limits for handling
• To allow the delegates an opportunity to try out the approved manual handling methods
• To enable the delegates to be able to assess a 'load' before attempting to lift it

Who Should Attend?

The course is designed for all operators, staff and managers who may be required to manual handle items during the course of their work. It is recommended that ALL staff within a company are trained within this discipline to comply with the company's Health and Safety legal responsibilities.

Course Content:

• Review how injuries happen
• Look at the importance of posture
• It's not WHAT we lift, but HOW we lift that's important
• Under sting human physiology
• The dangers of bending, twisting and reaching
• Pain, and what it's telling you
• Relevant statistics
• How to lift and lower
• Safe weights
• Plan - Prepare - Posture - Act
• Consequences

Duration

The course will run over 4 hours where the delegates will receive instruction, demonstrations and have an opportunity to try out the recommended procedures for safe Manual Handling.

Overview

The course looks at the Business Improvement Techniques course, delivered to the workforce at NVQ L2/L3; with the aim of giving managers and supervisors an understanding of the Tools and Techniques used.

Objectives

• To create an awareness of Business Improvement Techniques and 'Lean' Management
• To create an awareness of the various choices of Tools and Techniques available within 'Lean'
• To give delegates an opportunity to try out the Tools and Techniques of 'Lean'
• To enable delegates to understand the support their 'Lean Teams' will require
• To identify how the concepts within 'Lean' can be implemented within all departments of a company

Who Should Attend?

This course is designed for those managers and supervisors who have, or will soon have, their staff involved in Business Improvement Techniques training programmes; either linked to an NVQ or by commercial investment.

Course Content:

• Introduction to BIT and Lean
• Methodology of workplace organisation and Visual Management - 5s/5c
• The 8 Wastes of MUDA
• Quality/Cost/Delivery
• OEE - Value Added - Utilisation
• Charting Techniques and KPI
• Teamwork and Individual Team Roles - Communication
• Standardisation - SOPs - Process Mapping
• Takt Time
• Problem Solving Techniques - The PDCA Cycle - 5 Why - Cause and Effect Fishbone

Duration

This course will run over 1 day with a maximum of 12 delegates per course. The course will offer a clear explanation of the methods and reasons for lean and an opportunity for the delegates to try out the Tools and Techniques of 'Lean'.

Overview

The course looks at the importance of Process Mapping and the greater insight into your company's processes and procedures. This highly interactive course will provide attendees with the skills required to actively start to map their organisation's processes.

Objectives

• To create an awareness of Process Mapping
• To give delegates an opportunity to try out their mapping skills
• To create an awareness of the various choices of mapping techniques
• To enable delegates to understand the mapping process
• To develop project plans for the introduction of Process Mapping into the delegate's organisation

Who Should Attend?

This course is designed for those delegates who wish to conduct a Process Mapping project within their organisation. Project Managers, who will be managing Process Mapping projects and staff who will be involved in the mapping process.

Course Content:

• Introduction
• Process Flow Analysis
• Process Flow Charting Methods
• Waste Identification
• Process Mapping Analysis
• The 5 Step Approach:
• 1) Selecting a Process and a Mapping Team
• 2) The Mapping Process
• 3) Waste Identification and Elimination
• 4) Action Planning
• 5) Continuous Improvement
  
• Other Mapping Exercises

Duration

This course will run over 2 days with a maximum of 12 delegates per course. It is envisaged that Day One will consist of the theory with some theoretical exercises with Day Two focusing on applying the newly acquired skills to actual company processes.

Overview

There is an extreme learning curve facing all New and Newly Promoted Managers. This confidential and candidate driven scheme has been designed to offer independent support, encouragement and guidance to enable these key Managers to successfully learn how to self manage their own performance, skills development and improve their teams performance.

Who Should Attend?

The scheme is designed for Managers who have taken the first step, from either Graduation or the shop floor, into Management. Specifically for those who have recently taken on responsibility for people management. We would also recommend that Managers who have recently received a promotion to a more challenging position, would gain from the independent support and guidance offered.

Course Content:

Utilising our widely experienced and qualified Management Coaches and Mentors, we will design a programme to suit the individuals concerned. Opportunities will be identified and agreed and the individual Managers will be mentored utilising:

• Face to face meetings
• Email contact
• Telephone support
• External group sessions
• Seminars
• Workshops
• Focused Training
• Supervised Practice

Duration

Each programme will be agreed and mapped during the initial guidance meeting and updated during bi-monthly reviews. However, each mentoring scheme should be programmed for between 3 to 6 months in duration, with close contact being achieved during the early sessions, diminishing as the candidate gains experience and confidence. Bi-annual reviews may be facilitated to ensure the candidates continue to effectively manage their development.

Overview

This course looks at the skills required for the development of the key role of Team Leader. Companies need leaders to motivate and drive teams to get good results. There are huge benefits available in terms of improved productivity, use of time and employee retention; by good managers who know what they are doing and can motivate teams to accomplish what they have planned. These skills are central to the growth of both the individual and the company.

Objectives

• To equip the delegates with a clear understanding of the skills required to become effective Team Leaders
• To enable the delegates to understand their own Leadership Style and how to motivate their teams
• To develop a clear understanding of the roles and responsibilities of Team Leaders
• To be able to set goals leading to improvements within the workplace
• To develop communication skills

Who Should Attend?

This course is intended for potential and new Team Leaders/Managers and those Managers who need to revisit the skills required, to become effective leaders.

Course Content:

• The roles and responsibilities of Team Leaders
• Team building and control
• Leadership and Motivation
• Communication skills
• Responsibility and Accountability
• Problem solving and decision making
• Time management
• Productivity improvement and change

Duration

The course will run over 3 days with a maximum of 12 delegates per course. The course will offer a clear explanation of the key skills and techniques required by the modern Team Leader with opportunities for discussions, reviewing case studies and self discovery.

 

"Increase your productivity, reduce waste, and increase your profits"

Productivity, Lean Thinking, Continuous Improvement and Waste; these are all phrases that are synonymous with the Manufacturing and Engineering sector. Manufacturing organisations have struggled for decades in a highly competitive environment to reduce defects and waste whilst creating optimum flow by using lean principles. BIT explores the concept of continuous improvement and demonstrates how eliminating waste, reducing variation and preventing defects can dramatically improve business performance. From the Japanese 5S method to the Kaizen approach, the course covers the most up to date management thinking to enable you to deliver the benefits of improvement to your own workplace.

Benefits to Employer

• Increased productivity, reduced waste, improved efficiencies; all aimed at increasing your bottom line profits
• Knowledge, skills, experience and support for your workforce to enable continuous improvements well beyond the initial programme
• Nationally accredited qualifications for all staff that complete the programme
• Help reduce workplace accidents
• Demonstrate the quality of the workforce to existing and potential customers

Benefits to Employee

• The attainment of a nationally recognised qualification
• Improved career development and promotion opportunities
• Formally recognised skills to carry out a particular job
• Gives the sense of achievement and empowerment

 

For further details, download our fact sheet

 

"Embed lean processes from top to bottom"

The primary objective of Lean Warehousing and Storage Operations is to contribute to the development of a skilled workforce as a whole. This can be done where possible by integrating the training into the organisation's models for development and recognising the competence of the workforce that makes up the organisation. This means the supervisors, the shop floor workers and all those in between. The Lean model has been designed for those people who are involved in stock storage and order processing, dispatch of goods, goods return, customer service, and movement of goods, or a combination of these areas.

This qualification has been specially adapted to combine the hugely successful Warehousing and Storage NVQ with the equally popular Lean and Business Improvement Techniques. Candidates will complete and fully understand the full range of logistics processes that the course has to offer, whilst finishing their training with a Waste Reduction or Lean exercise.

Benefits to Employer

• Assist with recruitment and retention
• Increase efficiency and effectiveness in the workplace
• Boost employee morale and motivation
• Increase productivity
• Demonstrate the quality of the workforce to existing and potential customers

Benefits to Employee

• The attainment of a nationally recognised qualification
• Improved career development and promotion opportunities
• Formally recognised skills to carry out a particular job
• Gives the sense of achievement and empowerment

 

For further details, download our fact sheet

 

"Leaner, faster, more efficient"

This qualification has been specially adapted to combine the hugely successful PMO with the equally popular Lean and Business Improvement Techniques. Candidates will complete and fully understand the full range of manufacturing processes that PMO has to offer, whilst finishing their training with a Waste Reduction or Lean exercise.

The NVQ is aimed at those who are responsible for operating and controlling the equipment and the quality of work produced, and who have the authority to exercise judgement and make decisions about factors that affect the manufacturing process. It will provide recognition of the skills, knowledge and responsibilities of operatives within a manufacturing and processing environment in a variety of contexts.

Benefits to Employer

• Assist with recruitment and retention
• Boost employee morale and motivation
• Increase productivity and reduce rework
• Help reduce workplace accidents
• Demonstrate the quality of the workforce to existing and potential customers

Benefits to Employee

• The attainment of a nationally recognised qualification
• Improved career development and promotion opportunities
• Formally recognised skills to carry out a particular job
• Gives the sense of achievement and empowerment

 

For further details, download our fact sheet

 

"Lead from the front"

In any business environment, those with responsibility for leading teams need to be skilled in a variety of areas. Our Level 2 Team Leader NVQ is designed to equip team leaders with basic leadership skills and a working knowledge of the principles therein to allow them to lead their teams with confidence. Ideally team leaders will progress to Level 3 First Line Manager. The choice of route will be determined by the needs of the company and the aspirations of potential candidates.

Benefits to Employer

• Improved Performance
• Cost savings
• Improved staff morale
• Quality Improvements

Benefits to Employee

• The attainment of a nationally recognised qualification
• Improved career development and promotion opportunities
• Formally recognised skills to carry out a particular job
• Gives the sense of achievement and empowerment

 

For further details, download our fact sheet

 

"Ensure your people have the right skills to help your business succeed"

An efficient administration system is one of the keys to the success of any business. Our NVQ in Business and Administration allows an organisation to measure the competency of staff within their roles, highlight and address any weaknesses and therefore improve the overall efficiency of the system. A Level 2 Business and Administration NVQ would be suitable for most general administration roles within a business.

Benefits to Employer

• Assist with recruitment and retention
• Increase efficiency and effectiveness in the workplace
• Boost employee morale and motivation
• Demonstrate the quality of the workforce to existing and potential customers

Benefits to Employee

• The attainment of a nationally recognised qualification
• Improved career development and promotion opportunities
• Formally recognised skills to carry out a particular job
• Gives the sense of achievement and empowerment

 

For further details, download our fact sheet

An Apprenticeship is broken into four elements - Employment Rights and Responsibilities (ERR), National Vocational Qualification (NVQ), Technical Certificate, and Key Skills/Functional Skills.

Employment Rights and Responsibilities (ERR)

ERR is a compulsory part of all Apprenticeship programmes to demonstrate that the apprentice has had a full induction into their programme or company, and are aware of all the essential workplace rights and responsibilities.

National Vocational Qualifications (NVQs)

NVQs are work-related and competence-based qualifications. They reflect the skills and knowledge needed to do a job effectively, and show that a learner is fully competent in the area of work the NVQ relates to.

NVQs are achieved through assessment and training. Assessment of the NVQ is generally through workplace observation and questioning to build up a portfolio of evidence - used to prove your knowledge and competence.

RTT Group have specialised in NVQs for many years now and will guide you every step of the way to achieving your qualification.

Technical Certificates

These are designed to develop your skills and knowledge in the technical aspects of the job you are doing. You could think of it as the 'theory' part of your Apprenticeship.

Key Skills/Functional Skills

These are the essential daily skills used both in and out of the workplace. There are six Key Skills:

• Application of Number
• Communication
• Improving Own Learning and Performance
• Information Technology
• Problem Solving
• Working with Others

Functional Skills is due to replace Key SKills by September 2010, although depending on your Apprenticeship, you may find your course incorporates this sooner. This will mean that you could be working towards a qualification in Mathematics, English, or even IT.

Compare an Apprenticeship to other qualifications

Level 2 NVQ

• 5 GCSEs at A-C
• BTEC First Diploma
• Intermediate GNVQ

Level 3 NVQ

• 1 Vocational A-Level
• 2 A-Level