IT Training

ECDL Extra

The European Computer Driving Licence (ECDL) is an internationally recognised qualification that enables people to demonstrate their competence in computer skills. If you wish to gain a benchmark qualification which will enable you to develop your IT skills and enhance your career prospects, ECDL is for you.

ECDL Extra is designed to give an in-depth knowledge and understanding of computer use and is equivalent to a Full Level 2 Certificate.

It covers the essential skills needed for a career in many different areas.

This course will cover:

• Word Processing Software
• Spreadsheet Software
• Presentation Software
• Improving Productivity using IT

If you wish to gain a benchmark qualification which will enable you to develop your IT skills and enhance your career prospects, ECDL is for you.

FLT Licence

Reach & Counterbalance

RTT Group are an ITSSAR accredited training and testing provider and can offer you Reach or Counterbalance licensing and refresher training. This industry standard licence is valid for 3 years and fully transferable from job to job.

Counterbalance truck training is our most popular FLT training and the best training to undertake if you have never driven a fork-lift truck before - It has a weight to counter the load so it is spread evenly across the truck's arms making it more stable. Because the load is projected from the front of the truck, the driver can see the load in front of them.

Reach truck training is better suited to more experienced drivers and is used mainly inside warehouses where space is restricted - the load can be retracted and carried within the base of the wheels.

The licences we offer are:

• Novice (for people who have never held an FLT licence)
• Conversion (for someone who already holds one licence and wishes to convert to another)
• Refresher (for people whose licence has expired)
  

Each licence is endorsed for trucks of up to 5 tonnes. The normal cost of such training would be between £400 and £500.

CSCS Card/CSCS Plus

Construction Certification

CSCS (Construction Sites Certification Scheme) Cards are demanded as proof of occupational competence by employers. They cover hundreds of occupations so whatever you want to do in construction, there will be a card that is suitable for you.

CSCS Plus is a bespoke Foundation Construction Course centred around providing meaningful skills for anyone looking to embark upon a career in the construction industry.

As well as the required CSCS Card, participants will undertake a range of other work in order to gain a head start in this competitive field.

Modules covered in this course include:

• PPE (Personal Protective Equipment)
• Safe Manual Handling in Construction
• Safe Working with Electrical Equipment
• Safe Working with Abrasive Wheels
• Appointed Person First Aid for Construction
• CSCS Preparation and Test

Construction Craft skills and qualifications are NVQ based, so this is the ideal first step on the route to work in many different areas of the industry.

SIA Training

Security Industry Authority

Learn the techniques and skills required to become a Door Supervisor, including:

• The modern supervisor
• Effective team leadership
• Motivation techniques
• Assertiveness
• Set SMART goals and objectives
• Effective communication skills
• Management Styles for every situation

The SIA is an independent organisation established by the Government under the terms of the Private Security Industry Act 2001, and is responsible for raising the standard of professionalism and the quality of service throughout the industry.

Retail Skills

Retail Industry Training

Get job ready for the Retail industry. Covering areas including Customer Service, Communication, Product Knowledge, Effective Selling.

Please call or email for further details on this course.

Hospitality & Tourism Training

Services Training

If you're looking to work in Food & Drink, Sales, Sports, Customer Services etc then this course will give you the skills you need.

Please call or email for further details on this course.

Food Hygiene

Health & Safety Training

It's a legal requirement for Food Handlers to be trained in Food Safety. This course gives you the skills required to work in the industry.

Please call or email for further details on this course.

CV Building

Creating a CV that sells your skill and ambition in the right way can be a difficult task. Our experienced tutors will help you set up and lay out your relevant skills and experience. A CV and covering letter is often the first point of contact with an employer and is your chance to show you're the right person for the job - too many CVs end up straight in the bin because of simple mistakes.

Application Forms

Application forms are becoming increasingly complex and can often be a confusing and time consuming process. We'll help you pinpoint your strengths and show you how to highlight them in the framework of an application form. By using the techniques you learn, you'll give yourself a better chance of progressing to an interview stage for the job you really want.

Interview Techniques

Job interviews can be a daunting prospect, but this is the opportunity to sell yourself and your skills. You've worked hard on your CV and/or application form, and we can help you develop the right techniques to use when talking face to face with your prospective employer. We'll enable you to prepare properly beforehand and help you to overcome the many hurdles an interviewer can place in your way.

Job Searching

With the multitude of different opportunities and vacancies listed in various media and also at the Jobcentre, it can be a hard task to single out the jobs that are right for you. We'll help you to relate your skills and experience to the jobs out there, and also provide up to the minute vacancy information to help you in your search.

Letter Writing

Being able to write a good letter or email is an important part of both applying for jobs, and speculative applications. A well crafted and concise letter is a good indication of a good prospective employee. We will show you how to draft out letters for a variety of situations, better increasing your chance of getting to the interview stage.

Confidence Building

Self confidence is important in almost all areas of daily life, and is all about balance. A lack of confidence can be a real barrier to taking opportunities that arise and getting into work. Over confidence can be just as much a hindrance as a lack of it. Our techniques can help you overcome your confidence issues and give you the determination and focus you need to achieve your goals.

Barriers to Work

Entering or re-entering the world of work can by quite daunting. We can help with breaking through any personal barriers and external challenges that may be preventing you from entering employment and other work related opportunities. We'll look at ways you can take the first steps forward out of situations such as 'worklessness', poverty and social exclusion, and get you moving in the right direction.

Brian - York

Brian, 42, lives in York. He has been unemployed for six months, he was employed as a water cooler technician and driver. He came to our Leeds centre to do an FLT (Fork-lift Truck) Reach course.

We had invited a recruitment partner to come in the week Brian was with us to see if they had any vacancies that the learners would be interested in filling. They had five vacancies for mobile auditors, it was a two week initial contract and were looking to start people the following Monday.

Brian was successful and is still with the company now.

Gary - Liverpool

When Gary first came to us he had serious issues in his private life. These made his attendance on the course a little hit and miss. With our support, he completed his course, vowing never to return.

A few months later he returned, and was a changed person. He said that the learning experience he had with us had made him realise that he needed to change and do something with his life. This time Gary was focused on the course, and was usually the first to arrive in the morning!

He completed the course and went on to gain his fork-lift licence. This he did so well that he was employed by DHL. He is seen as a valued member of their team and is doing well.

Malcolm - West Yorkshire

Malcolm, 38, had been unemployed since July 2008. A family man with children, he had previously been both a joiner and a driver. He wanted to change direction and do an SIA (Security Industry Authority) course with us.

He completed the learndirect side of the course and went on to do his SIA course which he passed.

He was applying for all sorts of jobs so he could get off Jobseekers Allowance, and had been working as a Special Constable. He didn't have a CV so we spent some time together, to build a detailed resume. Within the week, he was offered two different jobs, one of which could lead to a highly successful career.

Information

Information is provided on learning and work, without any discussion of the relative merits of the options, through:

• printed materials (such as leaflets)
• audio-visual materials (such as DVDs or videos)
• computer software (on CDs or by the Internet)
• verbal information delivered to the service-user face to face, on the phone or from a web-based service.

Advice

Advice over and above the information described above, usually on a one-to-one basis, is offered about learning and work. It may require an explanation of some of the information provided, how to access and use information and how to identify the need for and location of follow-on services, including in-depth services such as career guidance.

Guidance

An in-depth interview or other activity is conducted by a trained adviser, to help clients explore a range of options, relate information to their own needs and circumstances, and make decisions about their career (that is, their progression in learning and work).This guidance may include psychometric assessment.

Our IAG Policies and Procedures Guide is available to download HERE, and for further info on the quality standards we adhere to, The Matrix Standard.